Buyer beware: big energy discounts could come with a shock

If you want to save money on your energy bills, don’t chase the biggest discount.

That’s the advice from consumer groups who have examined a range of electricity and gas deals and found that those offering generous discounts can also have the highest usage and supply charges. read more

Too busy to be bushfire prepared?

October marks the beginning of the 2017 bushfire season, so today Canberrans are being urged to prepare their properties and have a bush fire plan in case of emergencies.

ActewAGL Branch Manager Asset and Network Performance Leylann Hinch said as the ACT Emergency Services Authority (ESA) has announced this year poses a higher than normal bushfire risk, we are reminding Canberrans to begin their bushfire preparations. read more

Update: Water discolouration in Casey, Ngunnawal and Moncrieff

Icon Water has identified the source of water discolouration in Casey, Ngunnawal and Moncrieff that was reported by customers yesterday. This afternoon crews located a damaged water main as a result of development works for the new suburb Taylor, which is now isolated. read more

Water discolouration in Casey, Ngunnawal and Moncrieff

Icon Water crews are investigating reports of water discolouration in Casey, Ngunnawal and Moncrieff today Tuesday, 26 September 2017.

If your water appears, tastes or smells objectionable it is not recommended that you drink the water. Customers experiencing discoloured water are advised not to use washing machines and dishwashers as it may stain clothing or clog filters.  read more

Power outages affecting North Gungahlin - update from ActewAGL

Following on from last nights blog post Power outages affecting North Gungahlin - ActewAGL apology we have received the following update from ActewAGL read more

Power outages affecting North Gungahlin - ActewAGL apology

Over the last couple of weeks parts of suburbs in Gungahlin's north have been affected by unplanned power outages. The suburbs that have been affected have been Bonner, Moncrieff, Jacka, Ngunnawal and Amaroo. read more

Icon Water needs our community to Dial Before You Dig and Keep assets clear

Icon Water is asking our community to make the call to Dial Before You Dig on 1100 before planning construction works, to avoid damaging essential water and sewerage assets around their house.

We also need assistance from our community to keep a one metre clearance to water and sewerage assets, such as manholes and water meters, this will help our crews respond quicker to network issues. read more

Stay safe and check your winter electrical appliances

Canberra’s cold winters means electricity use climbs in April and peaks in July to keep houses warm.

Electrical appliances being used to heat the home should be checked to ensure they’re safe for use. read more

Load shedding avoided thanks to Canberra community rallying to reduce electricity

ActewAGL has confirmed that it will not be required to conduct rolling blackouts across Canberra tonight after households, businesses as well as ACT and Federal government agencies rallied to help reduce the ACT’s demand.

ActewAGL General Manager Energy Networks Stephen Devlin has thanked the community for the overwhelming response to the supply emergency. read more

Helicopters flying in February to keep the lights on

Annual helicopter patrols in February help keep ActewAGL’s electricity network one of the most reliable in the country.

The chopper will fly for three weeks, weather permitting, from Monday 6 February, inspecting ActewAGL’s overhead electricity network as part of its essential maintenance program. read more

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