Load shedding avoided thanks to Canberra community rallying to reduce electricity


ActewAGL has confirmed that it will not be required to conduct rolling blackouts across Canberra tonight after households, businesses as well as ACT and Federal government agencies rallied to help reduce the ACT’s demand.

ActewAGL General Manager Energy Networks Stephen Devlin has thanked the community for the overwhelming response to the supply emergency. read more

Helicopters flying in February to keep the lights on


Annual helicopter patrols in February help keep ActewAGL’s electricity network one of the most reliable in the country.

The chopper will fly for three weeks, weather permitting, from Monday 6 February, inspecting ActewAGL’s overhead electricity network as part of its essential maintenance program. read more

Spring into Water Conservation Measures


Now that the cold Canberra winter is (almost!) behind us, it’s time to refresh our memories and our watering habits for the approaching spring, summer and autumn months.

This week, Permanent Water Conservation Measures for watering of lawn areas and gardens are retriggered by the changing seasons. The Measures require residents to limit their watering to certain times of the day. read more

Power outage last night


Parts of Amaroo, Bonner, Forde and Gungahlin experienced a power outage last night as we posted on Facebook. This post attracted a lot of engagement from people in the affected areas. Due to the large scale of this outage we reached out to ActewAGL to find out what the cause. read more

Water discolouration currently being experienced in Gungahlin suburbs


Some water discolouration is currently being experienced in Gungahlin, Franklin, Harrison and Palmerston. Icon Water crews are currently working on resolving the issue however it is expected this could take a number of hours.

It is not recommended that you drink the water if it appears, tastes or smells objectionable. Customers experiencing discoloured water are advised not to use washing machines and dishwashers as it may stain clothing or clog filters. read more

Upcoming works may lead to possible water discolouration in Gungahlin, Franklin and Harrison


Icon Water crews will be conducting necessary works to allow for a new water main connection to Throsby Access Road, Tuesday 12 January 2016. The works may lead to possible water discolouration to customers in Gungahlin, Franklin and Harrison.

Icon Water will endeavour to minimise any impact to the community throughout this essential work. read more

Residents in the Hall and Gungahlin districts may experience water discolouration due to necessary works


Icon Water crews have conducted necessary work to one of their pump stations. Due to this work, residents in the Hall and Gungahlin districts may experience temporary water discolouration. read more

Necessary works may reduce water pressure in Casey and Nicholls


Icon Water crews will be conducting necessary maintenance work (installing additional valves in the water network) to minimise disruption to our customers in the future. Maintenance activity will take place on Wednesday, 9 September 2015 which will trigger a supply interruption for a short period for some residents, and may lead to reduced water pressure or possible water discolouration to customers in Casey and Nicholls.

Our experienced staff will be conducting the works during off-peak usage periods, from 9:00am to 3:00pm, to limit any disruption to our community. read more

Possible water discolouration due to essential work in Casey


ACTEW Water has been undertaking necessary work in the Casey area which has resulted in temporary discolouration of water at some properties.

Whilst it is difficult to predict to what degree the water will be affected, ACTEW Water advises that attempting to flush the discoloured water will not assist. If customers experience ongoing discolouration beyond Friday, please contact the ACTEW Water customer helpline on 6248 3111.  read more

ActewAGL to conduct helicopter patrols


ActewAGL will be carrying out helicopter inspections of overhead powerlines throughout February 2013 (weather permitting), as part of its network maintenance program.

ActewAGL General Manager Network Services Robert Atkin said, “The helicopter patrol is a significant part of our overall network maintenance program and bushfire mitigation strategy. Trees and vegetation growing too close to powerlines can cause blackouts and create safety hazards such as grass fires and bushfires. Trees and vegetation can also restrict access, preventing essential maintenance from being carried out. read more

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